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Metastorm is one of the top BPM vendors in the world – with over 1200 customers in 41countries worldwide and a proven track record of delivering a fast return on investment and the highest level of customer satisfaction. Metastorm is unmatched in its ability to improve the unique and dynamic, human and system-intensive processes that drive your success.

Customers achieve success with Metastorm BPM because it delivers on the following business requirements:

• Flexibility - Design a solution to meet your unique business process requirements, including form design, roles, business rules, and integration to other business applications.
• Control - Be confident that your operations are now working how you need them to - in accordance with corporate policies, external mandate compliance, and other predefined business requirements.
• Tracking - Monitor the progress of items as they move through a process cycle.
• Collaboration - Involve the right people at the right time inside and outside the organization.
• Accuracy - Put the checks and balances at the proper stage in the process, not in an exception report after the fact.
• Insight - Have real-time access to the lowest level of detail in a business process to better manage and analyze resources, exceptions and decisions.
• Improvement – You will see immediate improvements in process efficiency, control, and agility just through automation and increased productivity. And greater visibility into what is happening in the process combined with analysis of real process data being captured give you the ability to make the right process changes for optimum value.
• Results - Expect a fast impact on your business, including lower operating costs, and greater revenue potential from better customer service and faster customer acquisition. Not to mention the ability to make intelligent improvements in how your run your business.

Unlike other BPM platforms, Metastorm BPM was designed around a process-centric architecture. It represents a set of proven functions needed to improve operations across horizontal and vertical business dimensions, including:

• A focus on BOTH people and system-intensive processes -- optimizing what can be handled by system-to-system communication and synchronizing that with human-based decision making where it is needed.
• Customization capabilities that support the uniqueness of each company’s set of business processes, and a flexible environment for making near real-time process changes and improvements.
• A design environment that allows business users to own their processes—with easy-to-use capabilities for modeling, designing, managing, and changing processes.
• A straightforward approach to process execution with unique user actions that minimize the level of effort in designing, automating, and maintaining processes.
• A standards-based technology framework that supports a pragmatic, low cost approach to new process integration and deployment – regardless of platform. Microsoft or UNIX, .NET or Java, new or legacy – Metastorm’s high-performance, scalable, componentized architecture ensures you get the right results for your organization..
• Real-time monitoring and reporting at the lowest level of process detail, providing authorized users the insight and ability to track the progress and check the status of an item in a process, resolve exceptions, generate reports and dashboards and most importantly take action – for a point in time or time-phased over a span of days, weeks, months, or years..
• Industrial strength simulation and statistical analysis based on actual data about process performance.